Support
FieldPunch is a punch-list tool for residential general contractors. If something isn’t working, or you need a hand with your account, email us — a person reads every message.
Contact us
It helps to include the job or punch list you were looking at, what you expected to happen, and what happened instead. A screenshot is worth a paragraph.
I can't sign in
Use Forgot password and we’ll email you a reset link. If it doesn’t arrive within a few minutes, check your spam folder — and if it still isn’t there, email us and we’ll sort it out directly.
I don't have an account
FieldPunch is a private company workspace with no public signup. If you are joining an existing team, ask the workspace owner to create your account. You will receive an email to set your password.
If you are a trade contractor, ask the general contractor for your punch-list PDF. You can read the shared PDF without a FieldPunch account and arrange your visit directly with the general contractor.
Interested in FieldPunch for your company? Email us to discuss access.
The app isn't loading on site
The desktop website needs a connection to load. If your team has provided the iOS app, previously loaded punch lists and saved field photos can remain available on that device. New punch items, photos, and supported item edits can be saved on the device and sync when you reconnect. Check the app’s sync status before leaving it.
Scheduling visits, preparing assignment PDFs, and changing calendar or document records require a connection. Photos that have not been saved on the device also need a connection to load. Contact us if saved work is not syncing after service returns.
Deleting your account
You can delete your account and your data yourself, from inside the app. See Delete your account and data for where to find it and exactly what gets removed.
Related
Our Privacy Policy describes what we collect and your rights, and our Terms of Service cover use of the service.